Auriga ePayment » General questions http://www.aurigaepayment.se/en/ ENGELSKA Tagine Mon, 23 Jan 2012 06:53:43 +0000 en hourly 1 Which banks handle multi-currency accounts? http://www.aurigaepayment.se/en/2009/12/which-banks-handle-multi-currency-accounts/ http://www.aurigaepayment.se/en/2009/12/which-banks-handle-multi-currency-accounts/#comments Tue, 22 Dec 2009 13:09:06 +0000 Designstationen http://www.aurigaepayment.se/?p=1295 ]]> Check with the respective banks.

]]> http://www.aurigaepayment.se/en/2009/12/which-banks-handle-multi-currency-accounts/feed/ 0 Can I use Posten’s logo on my check out page in order to help the buyer feel safer when using card/direct payments? http://www.aurigaepayment.se/en/2009/12/can-i-use-postens-logo-on-my-check-out-page-in-order-to-help-the-buyer-feel-safer-when-using-carddirect-payments/ http://www.aurigaepayment.se/en/2009/12/can-i-use-postens-logo-on-my-check-out-page-in-order-to-help-the-buyer-feel-safer-when-using-carddirect-payments/#comments Tue, 22 Dec 2009 12:52:13 +0000 Designstationen http://www.aurigaepayment.se/?p=1229 Read more »]]> If Posten’s logistics and distribution services are used, then Posten’s logo can be used on the site. Otherwise, Auriga ePayment’s logo shall be used, and preferably with a link to Auriga ePayment’s Web site.

]]> http://www.aurigaepayment.se/en/2009/12/can-i-use-postens-logo-on-my-check-out-page-in-order-to-help-the-buyer-feel-safer-when-using-carddirect-payments/feed/ 0 Do you have any reference clients I can call? What sectors are references available from? http://www.aurigaepayment.se/en/2009/12/do-you-have-any-reference-clients-i-can-call-what-sectors-are-references-available-from/ http://www.aurigaepayment.se/en/2009/12/do-you-have-any-reference-clients-i-can-call-what-sectors-are-references-available-from/#comments Tue, 22 Dec 2009 12:51:47 +0000 Designstationen http://www.aurigaepayment.se/?p=1227 Read more »]]> Yes, we have many references available, form various sectors. Some examples are: ATG, Expert, Interflora, PolarnOPyret, Svenska Spel, Sven Tumba, and more.

]]> http://www.aurigaepayment.se/en/2009/12/do-you-have-any-reference-clients-i-can-call-what-sectors-are-references-available-from/feed/ 0 How can i protect myself from Internet fraud? http://www.aurigaepayment.se/en/2009/12/how-can-i-protect-myself-from-internet-fraud/ http://www.aurigaepayment.se/en/2009/12/how-can-i-protect-myself-from-internet-fraud/#comments Tue, 22 Dec 2009 12:51:08 +0000 Designstationen http://www.aurigaepayment.se/?p=1225 Read more »]]> All credit card fraud is handled between the merchant and the acquiring bank in the Internet agreement.

]]> http://www.aurigaepayment.se/en/2009/12/how-can-i-protect-myself-from-internet-fraud/feed/ 0 How secure is the service? http://www.aurigaepayment.se/en/2009/12/how-secure-is-the-service/ http://www.aurigaepayment.se/en/2009/12/how-secure-is-the-service/#comments Tue, 22 Dec 2009 12:50:46 +0000 Designstationen http://www.aurigaepayment.se/?p=1223 Read more »]]> Very secure! We have both 3D-Secure and PCI certification. The service is also SSL encrypted. If items are posted by Posten’s courier service with ID checks, the distance selling process becomes much more secure. Posten recommends however, the use of delivery address verification for purchases, together with SPAR (the state’s personal address register).

]]> http://www.aurigaepayment.se/en/2009/12/how-secure-is-the-service/feed/ 0 Do you also charge us when we make part deliveries and have to process the payment in, for example, 4 part payments? http://www.aurigaepayment.se/en/2009/12/do-you-also-charge-us-when-we-make-part-deliveries-and-have-to-process-the-payment-in-for-example-4-part-payments/ http://www.aurigaepayment.se/en/2009/12/do-you-also-charge-us-when-we-make-part-deliveries-and-have-to-process-the-payment-in-for-example-4-part-payments/#comments Tue, 22 Dec 2009 12:50:25 +0000 Designstationen http://www.aurigaepayment.se/?p=1221 Read more »]]> Yes, we charge per transaction. When a part delivery is made and only part of the amount is processed, the transaction is considered complete. Remaining payments constitute new transactions.

]]> http://www.aurigaepayment.se/en/2009/12/do-you-also-charge-us-when-we-make-part-deliveries-and-have-to-process-the-payment-in-for-example-4-part-payments/feed/ 0 Where can I find Auriga ePayment’s logo? http://www.aurigaepayment.se/en/2009/12/where-can-i-find-auriga-epayments-logo/ http://www.aurigaepayment.se/en/2009/12/where-can-i-find-auriga-epayments-logo/#comments Tue, 22 Dec 2009 12:49:52 +0000 Designstationen http://www.aurigaepayment.se/?p=1218 ]]> Send an email to: epaymentavtal@auriga.se

]]> http://www.aurigaepayment.se/en/2009/12/where-can-i-find-auriga-epayments-logo/feed/ 0 Where can I buy an SSL certificate? How much does it cost? http://www.aurigaepayment.se/en/2009/12/where-can-i-buy-an-ssl-certificate-how-much-does-it-cost-2/ http://www.aurigaepayment.se/en/2009/12/where-can-i-buy-an-ssl-certificate-how-much-does-it-cost-2/#comments Tue, 22 Dec 2009 12:49:10 +0000 Designstationen http://www.aurigaepayment.se/?p=1215 Read more »]]> Verisign, Thawte and other such places, have them. The cost is carried over to the merchant (approx. SEK 3-15).

]]> http://www.aurigaepayment.se/en/2009/12/where-can-i-buy-an-ssl-certificate-how-much-does-it-cost-2/feed/ 0 What is 3D-Secure and what does it involve? http://www.aurigaepayment.se/en/2009/12/what-is-3d-secure-and-what-does-it-involve/ http://www.aurigaepayment.se/en/2009/12/what-is-3d-secure-and-what-does-it-involve/#comments Tue, 22 Dec 2009 12:48:15 +0000 Designstationen http://www.aurigaepayment.se/?p=1211 Read more »]]> It’s a service that identifies the buyer one extra time for increased security. Banks offer payment guarantees via 3D-Secure. Ask your bank for further information.

]]> http://www.aurigaepayment.se/en/2009/12/what-is-3d-secure-and-what-does-it-involve/feed/ 0 Do you have a client services department that can help me if I have problems with the service? When can I reach them and what does it cost? http://www.aurigaepayment.se/en/2009/12/do-you-have-a-client-services-department-that-can-help-me-if-i-have-problems-with-the-service-when-can-i-reach-them-and-what-does-it-cost/ http://www.aurigaepayment.se/en/2009/12/do-you-have-a-client-services-department-that-can-help-me-if-i-have-problems-with-the-service-when-can-i-reach-them-and-what-does-it-cost/#comments Tue, 22 Dec 2009 12:47:50 +0000 Designstationen http://www.aurigaepayment.se/?p=1209 Weekdays 08.00-20.00 CET (technical support)
Saturday ...
Read more »]]> Yes, we have free support services:
Weekdays 08.00-20.00 CET (technical support)
Saturday 09.00-16.00 (operational support only)
Sunday 11.00-16.00 (operational support only)
Tel. 0200-87 65 08, +46 (0)8466 42 45
Email: kundsupport.epay@auriga.se

]]> http://www.aurigaepayment.se/en/2009/12/do-you-have-a-client-services-department-that-can-help-me-if-i-have-problems-with-the-service-when-can-i-reach-them-and-what-does-it-cost/feed/ 0